FAQs

Q- What is Deals2Grab.in?

Deals2Grab.in is one of the India's fastest growing new group buying website. We work with local merchants to bring you amazing deals typically from 50%-90% off. Deals usually last from 24-72 hours giving you enough time to buy and invite your friends. Please visit our site every day as we come up with new and exciting deals.

As we are an online business, you can shop our site for bargains all year round - 24 hours a day, 7 days a week!

Q- How do I open an account?

To create a new account, please click on "Sign Up" button, and then fill out the appropriate information. You can follow us on FaceBook , Twitter to receive daily deal alerts in your city.

Q- How do I buy a Voucher?

Buying a deal on Deals2Grab.in is just the next click :
• Click on "BUY NOW",
• Place the order and get the summary,
• Proceed to payment.

Q- Do I have to pay the whole amount upront?

No, you just need to purchase the voucher for the given amount.After getting the voucher confirmation,please show it to the merchant and pay the remaining amount.

Q- What is Cash on Delivery?

Cash-on-Delivery (C-o-D) is an alternate method of purchasing from us, other than Online (By Credit / Debit card and Netbanking) and Cheque / DD /Money Order. In the C-o-D Payment Terms or C-o-D Service, you pay at the time of the actual delivery, rather than paying in advance.

Q- How do I check my Order Status?

Once we have confirmed your payment, confirmation mail will then be sent to your email address.

Q- Do I need to print the Voucher?

You have to print the voucher and carry that voucher to the merchant to redeem your deal.

Q- Is it mandatory to use the voucher same day of buying or Can I use it after it expires?

Most of our Deals carry over 1 month validity, so you can use it at your leisure. But don't forget to check Fine Prints and voucher expiry dates. All the customers are requested to redeem the voucher before it expires, failure of which will not be eligible for any refund.

Q- How do I make the Payment?

We, at Deals2Grab.in provide you different payment options :

Deals2Grab.in accepts all major Credit and Debit Cards and Cash on Delivery. Once on the payment page, all you need to do is choose the method you will feel most comfortable with. Rest assured for all online transactions, we have taken extra security measures to ensure total online safety and privacy.

Q- Is your Website safe for using Credit Card?

Extremely Safe. Deals2Grab.in uses advanced encryption and state-of-the-art SSL (Secure Sockets Layer) so you can be assured that your information will be protected from any unauthorised usage .

Deals2Grab.in is extremely safe. Your Credit Card number is transmitted by SSL directly to a Secure Electronic Vault. At no time is your Credit Card information stored on our servers.

Q- What are the benefits of Getting Featured on Deals2Grab.in?

Deals2Grab.in is a great way to bring new customers through your door. Well that is the impact of group buying power. We sell your Deal to hundreds of new clients that probably would have never tried your business. Guaranteed new customers - they're all yours.

Q- What happens after I buy a Deal Online?

After you buy the Deal, we send you a confirmation mail of transaction. For Online Payments, you will receive a voucher via email which you will have to print to hand over to the vendor. For C-o-D Payments, we will call you to recheck your order and address before we dispatch the Voucher.

Q- Can I cancel my order once it is confirmed? or How do I get the refund for a confirmed transaction?

You can cancel your order ONLY before you submit the Payment. Usually we process your order once the Payment has been confirmed. In order to get the refund, please email us as soon as possible within 24 hours of the transaction made.

Q- Can I return the Deals and the voucher once I Purchase it?

Normally returns are not allowed. We will handle it on a case by case basis on merit. Please note decision by the management is final and non negotiable.

Q- How can I get my Business on Deals2Grab.in?

Check out "Get featured" for merchants for more information.

Q- How to be a smart saver of Deals2Grab?

Buying number of deals in a week can get you lucky to become the smart saver of the week.
The selection is done randomly and on the basis of max number of deals that you have purchased in a week. You can get recognized amongst your friends on our website by getting featured as a Smart saver. We also reward our smart savers with one free deal* (i.e. you will receive max of 49 d2g cash which you can avail to buy any one deal coupon worth Rs 49 or less on Deals2Grab.in)

Q- How to earn referral bonus?

Share a good word of mouth about our latest deals in your circle and get rewarded with a D2G credits / bonus. Invite your friends through social networks andemails, ensure their first purchase and get the same amount max upto Rs 100 D2G cash as your referral bonus. (Please note that the referral bonus will be the amount spent by your referral in their 1st transaction, excluding any promo codes)

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